10% OFF FOR ALL NEW CUSTOMERS ENTER CODE LCBNEW AT CHECKOUT



Q&A

Q&A

 

Do you ship internationally?

I am currently testing out USA/Canada shipping, this shipping is based on the final weight of your order so will therefore be more accurate than the one on Etsy.

I will be adding more countries in due course, but in the meantime, all other countries can purchase via my Etsy Shop, click the link below or by using the contact form to get a shipping quote for your country.

www.liviscraftyboutique.etsy.com

INTERNATIONAL SHIPPING UPDATE AUGUST 2020-PLEASE READ

Due to a second large price increase by the postal service (second in 5 months), I have had no choice but to increase international shipping prices.

Please note that even with the increase it is still below what the postal service charge,I have also not charged extra for packaging materials to try to keep the shipping cost to customers as low as possible.

I am sorry if anyone feels the shipping charge is high, but this is honestly out of my control.

What is your dispatch time?

As all items are made to order, dispatch time is 1-2 weeks from payment confirmation date.

UK

Once dispatched, delivery can be between 2-5 working days.

USA/Canada

Shipping can be between 5 - 25 days depending on the delivery method and the time of year (Christmas season)

If you require your item quicker, please contact me, as during quieter periods I may be able to accommodate. 

 

Do you accept custom orders?

Yes, in fact I love creating a design individual to each customer, it makes your item more unique, contact me now to discuss your idea

 

What payment methods do you accept and are my details secure?

I accept all major credit / debit cards as well as Paypal and Shopify Payments.

Your information is secure, I only have access to limited amount of information in order to complete your order.

If you are making payment via Paypal please double check your address on Paypal is up to date, as this is the address used to complete your order.

 

If you have any questions / quieries please feel free to contact me through the contact page, all messages are responded to within 24 business hours.

Thank you, happy shopping